Terms & Conditions

TERMS OF SERVICE – CITY LIMITS

These Terms of Service govern your use of the City Limits website and all purchases made through our online store. By accessing our website or placing an order, you agree to these terms.

1. Company Information & Identity

City Limits is a legally registered business operating in the United States.

  • Legal Business Name: City Limits
  • Physical Boutique: 1114 Howard St, Omaha, NE 68102, USA
  • Email: support@citylimits.gifts
  • Phone: +1 402-345-3570

2. Use of Our Website

You agree to use our website lawfully and provide accurate information when placing an order. We reserve the right to restrict or terminate access in cases of misuse, fraud, or violation of these terms.

3. Product Accuracy & Availability

  • Curated Selection: We offer a curated selection of gifts, stationery, and collectibles.
  • Descriptions: Products are photographed as accurately as possible; however, minor variations may occur due to the unique nature of our inventory.
  • Availability: We reserve the right to limit quantities or discontinue products at any time.

4. Pricing, Payments & Taxes

  • Currency: All prices are in U.S. Dollars ($ USD).
  • Transparency: The price at checkout is final. There are no hidden processing fees.
  • Secure Payments: Transactions are processed securely via Stripe or PayPal. We do not store full payment card details.
  • Sales Tax: Applicable state and local sales tax will be calculated at checkout based on your delivery address.

5. Shipping, Delivery & Local Pickup

  • Shipping Rates: FREE Standard Shipping on all orders over $50.00. Orders under $50.00 are subject to a flat rate of $4.95.
  • Service Area: Shipping is currently limited to the United States.
  • Handling: 0–1 Business Day. Our order cut-off time is 7:00 PM Central Time (CT).
  • Local Pickup: Customers may select “Free Local Pickup” to collect orders from our Omaha storefront during business hours.

6. Returns & Refunds

  • Return Window: 30 days from the date of delivery.
  • Condition: Items must be unused, in original condition, and in original packaging.
  • Fees: We charge $0.00 Restocking Fees.
  • Please refer to our full Return & Refund Policy for detailed instructions.

7. Governing Law

These Terms of Service are governed by the laws of the State of Nebraska, United States. Any disputes shall be handled by the competent courts located in Omaha, Nebraska.

8. Contact Information

If you have any questions regarding these Terms, please contact our Omaha team:

  • Email: support@citylimits.gifts
  • Phone: +1 402-345-3570
  • Address: 1114 Howard St, Omaha, NE 68102, USA
  • Hours: Mon–Sun (See website footer for current hours).